NPS TERMS AND CONDITIONS
“NPS SURVEY WIN A $1K GIFT CARD PROMOTION 2024 1” PROMOTION
TERMS AND CONDITIONS
1. Information on how to enter and the prize form part of these Terms and Conditions.
Participation in this promotion is deemed acceptance of these Terms and Conditions.
2. Entry is only open to Australian residents aged 18 years or over who have visited a
Participating Shopping Centre (defined below).
3. Entries into the promotion open on 01/07/24 at 9:00am AEST and close on 30/09/24 at
11:59pm AEST (“Promotional Period”).
4. A participating shopping centre is any shopping centre located in Australia that displays
material relating to the promotion during the Promotional Period (each a “Participating
Shopping Centre”). See Annexure A for a list of Participating Shopping Centres.
5. Employees (and their immediate families) of the Promoter, Participating Shopping Centres
and agencies associated with this promotion are ineligible to enter. Immediate family means
any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural
or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece,
nephew, brother, sister, step-brother, step-sister or 1st cousin.
6. To be eligible to enter, individuals must, during the Promotional Period, visit one (1) of the
Participating Shopping Centres.
7. To enter, individuals must, during the Promotional Period, undertake either of the following
steps:
a) Scan the QR code on the promotional material displayed within the Participating
Shopping Centre, follow the prompts to the online survey page and fully complete the
online survey. The individual will then be directed to the promotional entry page where
they must input the requested details (including their full name, email and phone
number) and submit the fully completed entry form; or
b) Use the free in-centre Wi-Fi while visiting the Participating Shopping Centre, locate the
specific email that will be sent to them approximately one (1) hour after visiting the
Participating Shopping Centre and follow the link to the online survey. Once the online
survey is fully completed, the individual will then be directed to the promotional entry
page, where they must input the requested details (including their full name, email and
phone number) and submit the fully completed entry form.
8. Multiple entries permitted, subject to the following: (a) only one (1) entry permitted per person
per day; (b) each entry must be submitted separately and in accordance with entry
requirements.
9. The Promoter reserves the right, at any time, to verify the validity of entries and entrants
(including an entrant’s identity, age and place of residence) and reserves the right, in its sole
discretion, to disqualify any individual who the Promoter has reason to believe has breached
any of these Terms and Conditions, tampered with the entry process or engaged in any
unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the
promotion. Errors and omissions may be accepted at the Promoter’s discretion. Failure by the
Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
The Promoter’s legal rights to recover damages or other compensation from such an offender
are reserved.
10. Incomplete or indecipherable entries will be deemed invalid.
11. If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole
discretion, to determine the identity of the entrant.
12. There will be only one (1) draw conducted for this promotion (entries from all Participating
Shopping Centres are included in the one draw). The draw will take place at Latitude, 4c Cecil
Place, Prahran, Vic, 3181 on 03/10/24 at 2:00pm AEST. The Promoter may draw additional
reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn.
The winner will be notified by email within seven (7) days of the draw and their name will be
published at each Participating Shopping Centre’s website (see Annexure A) on 10/10/24.
13. The Promoter’s decision is final and no correspondence will be entered into.
14. The first valid entry drawn will win one (1) $1,000 Digital Gift Card. The Digital Gift Card is only
available for use at the specific Participating Shopping Centre where the winner entered the
promotion and is valid for three (3) years.
15. Any ancillary costs associated with redeeming the Digital Gift Card are not included. Any
unused balance of the Digital Gift Card will not be awarded as cash. Redemption of the Digital
Gift Card is subject to any terms and conditions of the issuer including those specified on the
Digital Gift Card.
16. Subject to the unclaimed prize draw clause, if for any reason the winner does not take their
prize by the time stipulated by the Promoter, then the prize will be forfeited.
17. If the prize is unavailable, the Promoter, in its discretion, reserves the right to substitute the
prize with a prize to the equal value and/or specification, subject to any written directions from
a regulatory authority.
18. Total prize pool value is $1,000.
19. The prize is not transferable or exchangeable and cannot be taken as cash, unless otherwise
advised.
20. A draw for the unclaimed prize may take place on 04/11/24 at the same time and place as the
original draw, subject to any directions from a regulatory authority. The winner will be notified
by email within seven (7) days of the draw and their name will be published at each
Participating Shopping Centre’s website (see Annexure A) on 12/11/24.
21. Entrants consent to the Promoter using their name, likeness, image and/or voice in the event
they are a winner (including photograph, film and/or recording of the same) in any media for
an unlimited period without remuneration for the purpose of promoting this promotion
(including any outcome), and promoting any products manufactured, distributed and/or
supplied by the Promoter.
22. If this promotion is interfered with in any way or is not capable of being conducted as
reasonably anticipated due to any reason beyond the reasonable control of the Promoter,
including but not limited to technical difficulties, unauthorised intervention or fraud, the
Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to
disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to
modify, suspend, terminate or cancel the promotion, as appropriate.
23. Any cost associated with accessing the promotional website is the entrant’s responsibility and
is dependent on the Internet service provider used.
24. The use of any automated entry software or any other mechanical or electronic means that
allows an entrant to automatically enter repeatedly is prohibited and will render all entries
submitted by that entrant invalid.
25. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude
or modify the statutory consumer guarantees as provided under the Competition and
Consumer Act, as well as any other implied warranties under the ASIC Act or similar consumer
protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”).
Except for any liability that cannot by law be excluded, including the Non-Excludable
Guarantees, the Promoter (including its respective officers, employees and agents) excludes
all liability (including negligence), for any personal injury; or any loss or damage (including loss
of opportunity); whether direct, indirect, special or consequential, arising in any way out of
the promotion.
26. Except for any liability that cannot by law be excluded, including the Non-Excludable
Guarantees, the Promoter (including its respective officers, employees and agents) is not
responsible for and excludes all liability (including negligence), for any personal injury; or any
loss or damage (including loss of opportunity); whether direct, indirect, special or
consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction
(whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party
interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected
(whether or not after their receipt by the Promoter) due to any reason beyond the reasonable
control of the Promoter; (d) any variation in prize value to that stated in these Terms and
Conditions; (e) any tax liability incurred by a winner or entrant; or (f) taking of any prize.
27. The Promoter collects personal information (“PI”) in order to conduct the promotion and may,
for this purpose, disclose such PI to third parties, including but not limited to agents,
contractors, service providers, prize suppliers and, as required, to Australian regulatory
authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI
as set out in its Privacy Policy, which can be viewed at http://ispt.com.au/privacy-policy/. In
addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may,
for an indefinite period, unless otherwise advised, use the PI for promotional, marketing,
publicity, research and profiling purposes, including sending electronic messages or
telephoning the entrant. The Privacy Policy also contains information about how entrants may
opt out, access, update or correct their PI, how entrants may complain about a breach of the
Australian Privacy Principles or any other applicable law and how those complaints will be
dealt with. All entries become the property of the Promoter. The Promoter will not disclose PI
to any entity outside of Australia.
The promoter is ISPT PTY LTD (ABN 28 064 041 283) and managed by CBRE Pty Limited
(ACN 057 373 574) of Level 21, 363 George Street, Sydney NSW 2000 (“Promoter”).